Category Archives: Dynamics Customization

CRM 2013 Manipulate Look up to show Multiple Entity Record


Sometimes, we need to show multiple Entity record in the Look up of single Entity Look up in CRM 2013 like the Picture shown below. This Look up Dialog Box shows the record of two Entities, but the Look up is only of Contact

Two Entity Look Up


We can achieve this function by following code.

//Setting the lookup type
document.getElementById(LookUp_Logical_Name + "_i")
                      "<EntityTypeCode of Entities to be shown in the look up>");

//Setting the lookup name Ex :- account:1:Account,contact:2:Contact
document.getElementById(LookUp_Logical_Name + "_i")
                      "[<Logical name>:<EntityTypeCode>:<Schema Name of Entity>]");

//Setting the lookup icon  Ex:-/_imgs/ico_16_1.gif:/_imgs/ico_16_2.gif
document.getElementById(LookUp_Logical_Name + "_i")

// default type - Account entity To set the default entity
document.getElementById(LookUp_Logical_Name + "_i")

By Sukant Shekhar
Senior Software Engineer @Team DynamicsCRM.
Mindfire Solutions


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CRM 2013 Open Entity Form in new Window by JavaScript


During our customization in CRM, we need to open one Entity Form by JavaScript in a new Window.


By using Xrm.Utility.openEntityForm, it opens the record page in the same page or opens the record in a new Form.


To open the record in the new Window or to open in a new Dialog, we can use the following code

Note: Please give the Logical Name as Record Type is not taken in CRM 2013

function OpenRecords(Record_Id, Logical_Name_Of_Entity) {
    var reletivePath = "main.aspx?etn=" + Logical_Name_Of_Entity;
    reletivePath = reletivePath + "&pagetype=entityrecord&id=";

    var height = 1300; // Height of the Record Page.
    var width = 900; // Width of the Record Page.
    var windowName = "_blank";
    var serverUrl = Xrm.Page.context.getServerUrl();
    var nAgt = navigator.userAgent;

    if (serverUrl != null && serverUrl != "" 
        Record_Id.replace("{", "").replace("}", "") != null)
        serverUrl = serverUrl + reletivePath;
        serverUrl = serverUrl + Record_Id.replace("{", "").replace("}", "");
        if (nAgt.indexOf("Firefox") != -1) {
        } else {
                       "titlebar=yes, resizable=yes");

By Sukant Shekhar
Senior Software Engineer @Team DynamicsCRM.
Mindfire Solutions


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Open Dialog box like CRM 2013


In this Blog, we will explore how to open a Dialog Box similar with CRM 2013 look and feel.


Sometimes, we need to open the custom WebResource in a Dialog Box. But the Dialog Box should look like other Dialog Box in CRM 2013.

Custom Dialog Box


We can achieve this by one CRM function in the following way:

Note: Here, URL must be without Server URL.

For the Parent Window:

var DialogOption = new Xrm.DialogOptions;
DialogOption.width = <Height>; DialogOption.height = <width>;

                        null, null, 

function CallbackFunction(returnValue){ }

In the Dialog Box, please include:

<script type="text/javascript" 
/*This Might change according to the url*/


//Pass the return Value to the parent window

try {
    closeWindow(true);//Close the dialog box
catch (e) { }

By Sukant Shekhar
Senior Software Engineer @Team DynamicsCRM.
Mindfire Solutions


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Cascade Relationship Behavior in Microsoft Dynamics CRM


This Blog is all about out-of-the-box Cascade Relationship Behavior and how to use it in more efficient way as per the business.

Default Behavior:

When an Account record “Company1, Inc.” is reassigned to another owner “User2” from “User1” then as per the default “Parental Relationship Behavior” all the completed and open child records i.e. Contacts, Opportunities, cases, Tasks, Emails, Phones calls, etc. are also reassigned to the another owner “User2“, but the important point here is to keep the completed Entities and Activities records impaired in any way to avoid confusions in future.


Is there a workaround for this?

Yes, to change this setting, here are few simple steps:

  1. Go to “CRM >> Settings >> Customization >> Customize the System >> Account >> 1: N Relationships”.


  2. Open the desire relationship record and change the “Type of Behavior” from “Parental” to “Configurable Cascading“.


  3. Now often we think of the meaning of these behaviors i.e. Cascade Active/Cascade User-Owned/Cascade None.
    • Cascade Active: means owner will change only if record is Active.
    • Cascade User-Owned: means owner will change only if the related record owner is same as Parent record.
    • Cascade None: means owner will not change.
  4. So, as I explained above, to avoid confusion in future about the completed records we just need to change the “Assign” field value from “Cascade Relationship Behavior” to “Cascade Active“.


By Abhisek Sriramka
Senior Software Engineer @Team DynamicsCRM.
Mindfire Solutions


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Customization of CRM Application on Basis Of Security Role


This article is about the change in CRM Application page made as per the role.


There was a need which was made in a project to show only those views, buttons and links which are relevant for a particular role. Here are few steps which I took to customize the CRM as per Role.

Changes which are need to be made

  1. Change in the security role
  2. Customization of all the CRM form (Home page, Form Data Entry page, Form grid page)
  3. Changing the views according to the roles

Change in the security role

Change in the security role is made in the Setting → Administration → Security Role.

The privilege can be given on the basis of

  1. None:- That privilege will not be given
  2. User :- That user will able to do operation on his/her records only.
  3. Business Unit :- That user will able to do operation on his/her business unit records only.
  4. Parent Business Unit :- That user will able to do operation on his/her parent business unit records only.
  5. Organization :- That user will able to do operation on all records.

Security Role

Customization of all the CRM form (Home page, Form Data Entry page, Form grid page)

There are two things which are needed to be changed:-

  1. Ribbon Button
  2. Site map

Ribbon button Customization

Steps(Example :- Advance Find):-
  1. Create an entity in the name of the button (new_advancefindrole)
  2. Give the permission to the entity(new_advancefindrole) in the Security Role under custom entity(Read).
  3. Open the ribbon solution in a ribbon editor.
  4. Add a new button and copy  the (detail,action , display rule, enable rule ) from advance find to new button
  5. Add a new display rule
    1. Entity Privilege rule
    2. Give the name of the entity(new_advancefindrole)
    3. Privilege depth :- Basic
    4. Privilege type :- Read
    5. Default :- true
    6. Invert Result :- false
  6. Hide the original advance find button(we can’t change the display rule in original advance find as it is managed)
  7. Save the customization
  8. Give permission under security role to entity(new_advancefindrole) to read to show in different roles.

Site Map

Steps(Example :- Settings):-

  1. Create an entity in the name of the button (new_settingsrole)
  2. Give the permission to the entity(new_settingsrole) in the Security Role under custom entity(Read)
  3. Export the “Site map” solution from the CRM
  4. Open Customization.xml in an xml editor
  5. Find “Area Id=<AreaName>(Ex :- Settings)” tag. Paste the Code Below
  6. Paste this code under every subarea of the settings
  7. Save the solution zip it , import it and publish it
  8. give permission under security role to entity(new_settingsrole) to read to show in different roles.

Changing the views according to the roles

Showing the view according to the role. There are two method in which this can be done :-

  1. By plug-in
  2. By creating personal view and sharing it with team

By Plug-in


  1. Create the Plug-in with following code.
  2. By this plug-in the view Starting from “My” will not be shown
  3. Register it :-
    1. Message :- RetriveMultiple
    2. Primary Entity :- savedquery
    3. Eventing :- Per-operation
    4. Execution Mode:- Synchronous
    5. Deployment:- Server

Plug-in Code:-

using System;
using System.Collections.Generic;
using System.Collections.Specialized;
using System.Text;
using System.Xml;
using System.Xml.XPath;
using Microsoft.Crm.Sdk;
using Microsoft.Xrm.Sdk;
using Microsoft.Xrm.Sdk.Query;
using Microsoft.Xrm.Sdk.Messages;
using Microsoft.Crm.Sdk.Messages;

namespace Excitation.PluginHideSystemViews
    public class CheckView : IPlugin
        public void Execute(IServiceProvider serviceProvider)
                // Obtain the execution context from the service provider.
                Microsoft.Xrm.Sdk.IPluginExecutionContext context = (Microsoft.Xrm.Sdk.IPluginExecutionContext)
                // Obtain the organization service reference.
                IOrganizationServiceFactory serviceFactory = (IOrganizationServiceFactory)serviceProvider.GetService(typeof(IOrganizationServiceFactory));
                IOrganizationService service = serviceFactory.CreateOrganizationService(context.UserId);

                // The InputParameters collection contains all the data passed in the message request.
                if (CheckRole(context.UserId, "Salesperson", service))

                    if (context.InputParameters.Contains("Query") == true && context.InputParameters["Query"] is QueryExpression)
                        QueryExpression qe = (QueryExpression)context.InputParameters["Query"];

                        if (qe.EntityName == "savedquery")
                            if (qe.Criteria != null)
                                if (qe.Criteria.Conditions != null)
                                    /*The query is edited to look at views not starting with "My" at the begining of the View Name*/
                                    ConditionExpression queryCondition = new ConditionExpression("name", ConditionOperator.NotLike, "My%");
                                    //context.InputParameters.Properties[ParameterName.Query] = qe;
                                    context.InputParameters["Query"] = qe;

                    QueryExpression qe = (QueryExpression)context.InputParameters["Query"];
                    context.InputParameters["Query"] = qe;
            catch (Exception e)


        //check if the user belongs to the specified role....
        private static bool CheckRole(Guid UserGuid, string SecurityRole, IOrganizationService CrmService)
            #region Retrieve records from an intersect table via QueryExpression

            //Create Query Expression to fetch Role Entity
            QueryExpression Query = new QueryExpression()
                //Setting the link entity condition and filter condition criteria/
                LinkEntities =
                            new LinkEntity
                                LinkFromEntityName = "role",
                                LinkFromAttributeName = "roleid",
                                LinkToEntityName = "systemuserroles",
                                LinkToAttributeName = "roleid",
                                LinkCriteria = new FilterExpression
                                    FilterOperator = LogicalOperator.And,
                                    Conditions =
                                        new ConditionExpression
                                            AttributeName = "systemuserid",
                                            Operator = ConditionOperator.Equal,
                                            Values = { UserGuid }
            Query.EntityName = "role";

            Query.ColumnSet = new ColumnSet(true);

            // Obtain results from the query expression.
            EntityCollection UserRoles = CrmService.RetrieveMultiple(Query);

            // Searching for a specified Security Role into the list
            String test = "";
            test = UserGuid + "   \n";

            foreach (Entity UserSecurityRole in UserRoles.Entities)
                test += (String)UserSecurityRole.Attributes["name"] + "  \n";
                if ((String)UserSecurityRole.Attributes["name"] == SecurityRole)
                    return true;
            Entity testE = new Entity("new_transfer_opp");
            testE.Attributes["new_name"] = test;
            if (UserRoles.Entities.Count == 0)
                //return false as the role does not present
                return false;
                return false;



By creating personal view and sharing it with team

Steps(Example:- Sale manager):-

  1. Create a team(Sales manager) and add user to that team (Team is added under Administration)
  2. Create a view by Advance find Save that view
  3. Go to saved view and share the view to the team you want to see that view.

View Cutomization

By Sukant Shekhar
Senior Software Engineer @Team DynamicsCRM.
Mindfire Solutions


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